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Cisco Bug: CSCte53374 - Phone Designer Error: "A communications failure occurred"

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Widgets

Known Affected Releases

6.0(0) 6.0(2) 7.0(0) 7.0(7) 7.0(8) 7.1(0) 8.0(0)

Description (partial)

Symptom:
Users receive "A communications failure occurred" when attempting to apply a wallpaper or ringtone to their phone device/s within Phone Designer Application.
(See Release Note for Additional Details)


Conditions:
In Enterprise Parameters Phone URL Parameters section, the Authentication URL settings do not point to the Call Manager publisher.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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