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Cisco Bug: CSCte50151 - CUCM 6.1(4) IPMA speeddials lost @ Tomcat restart

Last Modified

Feb 23, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

We found that the speeddials are stored in database in ipmaStaticData table in settingsdata field (encoded data in MIME). For these users who lost data, we noticed that speeddials were no more stored in the table because they were about more than 30000 characters. Indeed, all these users had big directories with lot of numbers and lot of tabs. Moreover, it seems that a XML file is created on local disk at the console close for this kind of users but when there is a reboot tomcat this save is not executed on local disk hence the loss of data.

Callmanager 6.1(4)
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