Preview Tool

Cisco Bug: CSCte50096 - RMCM sybsystem is in initializing state and telephony sybsystem OOS.

Last Modified

Aug 15, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

RMCM sybsystem is in initializing state and telephony sybsystem is OUT OF SERVICE on node 2 after L2 upgrade from to Hence, engine remains in partial service too.

All services are up on node 1.

This is an intermittent issue where the connection pool that was closed did not clean up some LDAP entry, the XAResouce name binding in this case, the work around is to restart the engine.
This will be resolved once we remove the dependency with JNDI/LDAP by upgrading to latest version of hibernate, we already have a defect for this.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.