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Cisco Bug: CSCte47478 - MP 6.0.5.12 Webex Recorder Panel displays an error after few min

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

6.0(5.12)

Description (partial)

Symptom:
The WebEx Recording subscriber access code is consisted of 17 digits and it should always start with 44. When we checked the cptrace and noticed MP could not process the second digit, 4, properly as below:


01/15 19:14:29.34  P 149     Action   : DETERMINEAPP
01/15 19:14:29.34  P 149     Action   : GOTOAPP
01/15 19:14:29.34  P 149     Applicat : COMBINED ACCESS
01/15 19:14:29.34  P 149     Action   : ANSWERCALL
01/15 19:14:31.35  P 149     Action   : PLAYPROMPT
01/15 19:14:34.60  P 149     Action   : DOMENU
01/15 19:14:34.60  P 149     Action   : DOMENU
01/15 19:14:41.35  P 149     Input    : '4'
01/15 19:14:41.35  P 149     Action   : PLAYPROMPT
01/15 19:14:41.35  P 149     Input    : '4'
01/15 19:14:41.74  P 149     Input    : '0'
01/15 19:14:41.74  P 149     Action   : PLAYPROMPT
01/15 19:14:41.74  P 149     Action   : TRANSFERCALL
01/15 19:14:41.74  P 149     Outdial  : UserID   0 RetCode 217
                Dest  Trans Dest

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