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Cisco Bug: CSCte47006 - 7912 Incorrect display when CallerID is longer than 17 characters

Last Modified

Feb 22, 2014

Products (10)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 7940G
  • Cisco Unified IP Phone 7970G
  • Cisco Unified IP Phone 7912G
  • Cisco Unified IP Phone 7960G
  • Cisco Unified IP Phone 7961G

Known Affected Releases


Description (partial)

- CUCM ver:
- Firmware ver.
  a. CP7911: SCCP11.8-5-2SR1S
  b. CP7912: CP7912080003SCCP070409A
When a call is placed from 7911 to 7912, 7911's caller-id is not showed up correctly on 7912's Directory pages(Call history:Missed/Received/Placed Calls).
If the caller ID is longer than 17 characters, the callerID is displayed with dot(.). it is reproduced on 7912->7912 too
However, the reverse is ok. That means, when a call is placed from 7912 to 7911, the caller-id is showed up correctly on 7911.

The caller ID is longer than 17 characters on 7912
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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