Cisco Bug: CSCte46093 - Shared lines error with Extension Mobility profile when CIPC is shutdown
Feb 22, 2014
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: In an Extension Mobility environment utilizing CIPC, agent gets a shared lines error message in CAD even though the agent is only actively logged into one EM profile on one device. Conditions: This happens when an agent fails to log out of Extension Mobility on CIPC properly before shutting it down.
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