Cisco Bug: CSCte44985 - 'CallsOfferedToday' is counted twice for each call in service realtime
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
7.0(0) 7.1(1) 7.2(1) 7.5(1) 7.5(5) 8.0(1)
Symptom: 'CallsOfferedToday' is counted twice for each call in the service realtime reporting. Conditions: Type 10 VRU is used.
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Bug Details Include
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