Preview Tool

Cisco Bug: CSCte43925 - IDS 11.50.UC5X6 and X7 memory panic

Last Modified

Aug 20, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.0

Known Affected Releases


Description (partial)


The Cisco Unified Presence Administrative Web GUI reports a database communication error.   Or the administrator is unable to log in to the Administrative Web GUI.  The IDS database online message log indicates a fatal internal subsystem failure in the database server.


No specific condition causes this issue, but it is infrequent.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.