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Cisco Bug: CSCte43438 - SAPICI-192 - SAP - Unexpected error message in SAP CRM 7.0

Last Modified

May 02, 2011

Products (1)

Known Affected Releases


Description (partial)

Unexpected error message in SAP CRM 7.0 when an agent receives a consult call 

Agent 2 receives a consult call from agent 1 and answers it -> The message "confirm account data" with a red exclamation mark appears on the ICWC of agent 2
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