Guest

Preview Tool

Cisco Bug: CSCte43438 - SAPICI-192 - SAP - Unexpected error message in SAP CRM 7.0

Last Modified

May 02, 2011

Products (1)

Known Affected Releases

1.0(2)

Description (partial)

Symptom:
Unexpected error message in SAP CRM 7.0 when an agent receives a consult call 

Conditions:
Agent 2 receives a consult call from agent 1 and answers it -> The message "confirm account data" with a red exclamation mark appears on the ICWC of agent 2
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.