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Cisco Bug: CSCte43426 - SAPICI-201 - Agent grayed out after a while with a recovered call

Last Modified

May 02, 2012

Products (1)

Known Affected Releases

1.0(2)

Description (partial)

Symptom:
Agent grayed out after a while with a recovered call 

Conditions:
Restart of the CRM Connector and call recovery has occurred
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