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Cisco Bug: CSCte42983 - CIA 2400--TNP phone should support Assisted DPark

Last Modified

Oct 14, 2011

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

9.0(2) 9.0(3)

Description (partial)

Symptom:
Assisted Directed Call Park allows the user to monitor the status of park slots using feature keys as well as to park calls to those same keys with a single button press. The following table provides the details about feature key and associated LED lamp behaviors.

When the user is connected on a call, they can simply press any Idle directed call park feature key and the call will be parked to that slot. The call will immediately disappear from the call bubble. The directed call park key will immediately transition to the Busy state.
To retrieve a call from the park slot, the user must not be active on any other calls with the exception of a call that is only off-hook with no digits dialed. Retrieving a call from the park slot will immediately remove the call from the directed call park key changing its status to Idle. The call will immediately appear in the call bubble window and gain focus.



Conditions:
Assisted Directed Call Park allows the user to monitor the status of park slots using feature keys as well as to park calls to those same keys with a single button press. The following table provides the details about feature key and associated LED lamp behaviors.

When the user is connected on a call, they can simply press any Idle directed call park feature key and the call will be parked to that slot. The call will immediately disappear from the call bubble. The directed call park key will immediately transition to the Busy state.
To retrieve a call from the park slot, the user must not be active on any other calls with the exception of a call that is only off-hook with no digits dialed. Retrieving a call from the park slot will immediately remove the call from the directed call park key changing its status to Idle. The call will immediately appear in the call bubble window and gain focus.
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