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Cisco Bug: CSCte41656 - PMR 27418 DB Aborted Transactions after Phone Insert prevents register

Last Modified

Mar 29, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(3.21004.1)

Description (partial)

Symptom:
Phones inserted via AXL interface are not registering and get rejected with DeviceTypeMismatch Error. Inspection reveals the Phone doesn't have a corresponding entry in the devicemobilitydynamic table which was supposed to be generated at the time of insert to DB and replicated to all subscribers.
 
Conditions:

Aborted Transaction Spooling Logs files are found with the Phone's MAC address that is failing register. The ATS log indicates an insert operation in to the devicemobilitydynamic table as well as the device table for the same phone and fails with the following errors

TXH CDR:0 / SQL:-691 / ISAM:-111
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