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Cisco Bug: CSCte41497 - CallVariable set by agent not getting passed while transfer intermittent

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Consult call fails intermittently 

Agent when initiates a Consult Call based on the destination set in the Peripheral Call Variable(destination is read from the call variable entered by the Agent), the call fails intermittently.
Agent need to try 3-4 times to have the call established.
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