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Cisco Bug: CSCte39054 - CUCM Alarm DeviceTypeMismatch incorrectly raised when Reg Rejected

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1 7.1(3.21004.1)

Description (partial)


DeviceTypeMismatch Alarm is incorrectly raised after a Phone Registration attempt is rejected by CCM.


When AutoRegistration is enabled. Phone is defined in the CCMDB with the correct model however due to a Database Replication issue the phone registration is rejected however the DeviceTypeMismatch alarm is still raised.

Jan 11 15:15:01 lg-sub-10 local7 3 ccm: 650: Jan 11 21:15:01.264 UTC :  %CCM_CALLMANAGER-CALLMANAGER-3-DeviceTypeMismatch: Device type mismatch. Name of device.:SEP100020000167 Device type.:436 Database device type:255 App ID:Cisco CallManager Cluster ID:LindermanCluster Node ID:lg-sub-10
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