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Cisco Bug: CSCte39007 - Agent stuck in HOLD state followed by Consult call failure

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.2(7) 7.5(8)

Description (partial)

Call control failure on reconnecting to the original call and dropping it. 

Consult call initiate to an invalid number.
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