Cisco Bug: CSCte36156 - Mobile agent (CAD) can't retrieve if conferenced party drops during hold
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: Mobile Agent using CAD can not retrieve confernece call. Conditions: 1) CAD 7.5.5, Mobile Agent 2) If conferenced party drops out of call when agent placed conference call on hold, agent can not retrieve confernece call.
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Bug Details Include
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