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Cisco Bug: CSCte35822 - Serviceability: Logs should indicate SOAP timeout when timer fires

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications - Enterprise

Known Affected Releases


Description (partial)

When SOAP timer fires no Sametime PCAP log messages indicate the timer caused the disconnect.

This defect is an enhancement to add an informative log message for this condition.

CUPS takes longer than 5 seconds in 7.1.1 and earlier, or longer than 30 seconds in 7.1.2 and later to respond to a SOAP request.

The Sametime PCAP client disconnects with an error but does not say the error is a time out condition.
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