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Cisco Bug: CSCte29292 - Conf call shows as connected in CSD after blind conf with non agent

Last Modified

Apr 06, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
CSD shows a conferenced call as connected after a blind conference

Conditions:
Non agent extension X calls RP and goes to Ready CAD-BE (ext Y) which answers. 
Cad-Be then does blind conference with non agent extension Z who answers.

Call shows correctly in CAD-BE as conference but connected in CSD which only has X and Z

BIPPA did not receive CallEstablishedEvent from CRS for Y
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