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Cisco Bug: CSCte26518 - Space for MAC address is not sufficient if hyphen(-) is included.

Last Modified

Oct 31, 2014

Products (1)

  • Cisco Emergency Responder

Known Affected Releases


Description (partial)

As per the help page  for "Add New Synthetic Phone", the MAC address can be provided including hyphen(-).
For such MAC address format, 17 characters will be required but the field "MAC address" only accepts 12 characters. 
The total acceptable character should be increased to 17.

1) Login to CER.
2) Go to ERL Membership-> Synthetic phone.
3) Try to provide MAC address including hyphen (-).
The available space is not sufficient.
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