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Cisco Bug: CSCte26415 - Outbound Campaign retry incrementers behave incorrectly

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.0(0)SR4 7.2(7) 7.5(6)

Description (partial)

When you try to configure the Retries in  Outbound Option Campaign tool of the ICM Configuration manager , "Retries" function incorrectly. When you press the up arrow instead of increasing the  value it decreases the values for the following:

- Customer abandoned delay
- Dialer abandoned delay
- Answering machine delay
- Customer not home delay

Modify the Retries counters in the Outbound Option Campaign Tool
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