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Cisco Bug: CSCte19949 - Ring output switchs to handset for incoming call during ringtone preview

Last Modified

Jan 15, 2010

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases


Description (partial)


Ring output switches to handset when receving an incoming call during the custom ringtone preview.


I used Phone Designer to preview a custom ringtone.  During the preview ringtone playing (from speaker), I placed a call to the phone. The phone stopped the custom ringtone preview and played the incoming call ringtone from handset.  This issue happened on 7925 only.
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