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Cisco Bug: CSCte19358 - VMN cannot playback msgs on server with multiple mail stores

Last Modified

May 06, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases

8.0(0.259)

Description (partial)

Symptom:
When a Cisco Unity Connection user opens a voice message in ViewMail for Notes (VMN), the play button on the Media Master control is disabled. There are no error messages displayed in the Notes status bar.  

Conditions:
The problem happens on Cisco Unity Connection 7.x servers that have multiple mail stores.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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