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Cisco Bug: CSCte14924 - SIP phones failed to set up conference with Automatic record enabled

Last Modified

Jan 28, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


 there are 3 phones,  phone A,B,C, phone A's automatic recording option is enable. 

1.A call B, B answer,  recorder phones ring, but do not answer it,
2.  B press "conf" softkey to conf C. 
3. C answer. 
4. B press "conf" again to complete the conference

Here is the problem:
Phone A dropped the  call as soon as B press "conf" softkey. "Setup failed" display on A's status line.

if ' automatic recording" option is disabled, conference can setup successfully.

phone : sip75.9-0-3mn1-7s
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