Guest

Preview Tool

Cisco Bug: CSCtd97460 - real time report is not givin correct info when no more channels avail.

Last Modified

Aug 05, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)ES1 7.0(1)SR4 7.0(2) 7.0(3)

Description (partial)

Symptom:
When an application configured with different triggers with different number of sessions/channels allowed runs out of  available channel fast busy is received, real time report show trigger failure, this needs to be more descriptive a better message would be no more channels available!

Conditions:
7.0(1) sr 4
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.