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Cisco Bug: CSCtd97183 - Cisco ANA 3.6.x to 3.7 migration: Links removed after tickets cleared

Last Modified

Sep 14, 2010

Products (1)

  • Cisco Prime Network

Known Affected Releases

3.7(0.212)

Description (partial)

Symptom: 
After migrating from Cisco ANA 3.6.x to Cisco ANA 3.7, existing links are removed from Cisco ANA NetworkVision if Link Down tickets related to the links are cleared. 

For example, assume you are running Cisco ANA 3.6.6 and Link Down tickets exist for some of the links. If you clear the Link Down tickets after migrating to Cisco ANA 3.7, the links are removed from Cisco ANA NetworkVision. 

The links are displayed again when the VNEs are rediscovered. 

Conditions: 
This situation occurs after migrating from Cisco ANA 3.6.x (with x<7) to 3.6.7_pre_migrate to 3.7 if the Link Down tickets are generated on Cisco ANA 3.6.x before migration.
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