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Cisco Bug: CSCtd97095 - Online Help PDF of Admin or User Guide can not be displayed in Mozilla

Last Modified

Dec 07, 2010

Products (1)

  • Cisco Prime Network

Known Affected Releases

3.7

Description (partial)

Symptom:
When invoking the PDF of the Cisco ANA 3.7 User Guide or Cisco ANA 3.7 Administrator Guide from online help, the PDF file is displayed correctly in Windows Internet Explorer (IE), but not in Mozilla Firefox. 

Conditions:
This situation occurs when using Mozilla Firefox as the default browser.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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