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Cisco Bug: CSCtd94168 - During switch back Web based CDA config data is getting migrated

Last Modified

May 03, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.0(1)

Description (partial)

Symptom:

During switch back Web based CDA config data is getting migrated

After Switch back, web based CDA config data migration is happening from latest version to older version. [Enterprise data and layouts created on later version gets migrated back to older version when we do a switch back operation] 

Ideally, in Unified CCX, config data migration happens in Switch over scenarios and not in Switch back scenarios.

Conditions:

Switch back scenarios on Unified CCX 8.0(1) High Availability setup
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