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Cisco Bug: CSCtd94058 - Not able to add ModuleLoadName for 7914 14-Button Line Expansion Module

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


Not able to add ModuleLoadName for 7914 14-Button Line Expansion Module


1. Add a phone of type "Cisco 7962"
2. On the "Phone Configuration" page for the phone, go to the section "Expansion Module Information" and select the 'Module 1' value as "7914 14-Button Line Expansion Module" from the dropdown.
3. Try to add the 'Module 1 Load Name' for the above module selected.

1. After step# 3, the text box for 'Module 1 Load Name' is disabled.
2. This is also seen for 'Module 2 Load Name', after 'Module 2' is selected as "7914 14-Button Line Expansion Module"
3. For all the other selections of the Module 1 & 2, the test box for the module load name is active and we are able to enter the text.

1. This scenario was tested on Grayback cc_mainline build, and it is working fine.
2. The issue is observed only on the throttle builds.
3. Also tested on Ripple TTL-1 and Touchdown TTL-2, and the issue is observed.
4. This issue is also observed on the BAT pages. e.g. the Update Phone page
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