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Cisco Bug: CSCtd90223 - RSM do not send any keepalive to CTI OS for an established tcp con

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Remote Monitoring Suite Option

Known Affected Releases

1.0(2)

Description (partial)

Symptom:

RSM failed to monitor the agent activity.

Conditions:

No activity for more then 1 hour, so that firewall will do ideal time out and close his connection.
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