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Cisco Bug: CSCtd87838 - Data Holes after Recovery in Post Upgrade

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.0(0) 7.1(1) 7.2(1) 7.2(6) 7.5(1) 8.0(1)

Description (partial)

Symptom:
Permanent data holes are seen in one of the sides after the Central Controller upgrade 

Conditions:
During the central controller upgrade the side that would come UP last will have permanent data holes in its historical tables 

Side A stopped for upgrading
Side B running in simplex
Side B stopped for upgrading
Side A started with the new version in simplex mode
Side B started with the upgraded version, both sides are duplex
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