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Cisco Bug: CSCtd87603 - Performance Monitor not generating e-mail alerts

Last Modified

Nov 10, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

3.3(1)FCS 4.0(0)QA4

Description (partial)

Symptom:
With Performance Monitor configured to monitor firewall services, there is inconsistent behavior with regards to alerts for interface status errors and failover.  Alerts are seen only with certain firewall platforms.  For example, traps from ASA 5540 are processed correctly and alerts are seen.  However, no alerts are generated when traps are sent from ASA 5510, 5580, or PIX 535.  Furthermore, even if alerts are seen, the e-mail notification feature of Performance Monitor does not generate an e-mail.

Conditions:
Performance Monitor is configured to send e-mail notification for interface status and failover errors.
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