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Cisco Bug: CSCtd86222 - Absence of a single physical disk is preventing License Manager to start

Last Modified

Jun 14, 2017

Products (16)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 6000 Version 9.0
  • Cisco Unified Communications Manager Version 9.0
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Business Edition 5000 Version 9.0
  • Cisco Business Edition 6000 Version 8.5
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Business Edition 5000 Version 8.5
  • Cisco Unified Communications Manager Version 8.6
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Known Affected Releases

7.1(3.21004.1) 8.0(3) 8.5(1) 8.6(1) 9.0(1)

Description (partial)

Symptom:
License Manager doesn't startup after rebooting a server.

Conditions:
CUCM Server will prompt about a Hardware Configuration Failure if one of the drives from either logical drive arrays are missing. If the customer chooses to continue License Manager service will never startup. Lack of License Manager on the Publisher node prevents any administrative changes being performed like adding a new phone or deleting.

Related Community Discussions

Add failed. [4911] Cannot connect to License Manager
Hello   I am facing a strange problem with our CCM, i cant add new phones (auto registration or manual add) although i still have 82 DLU's free Always getting the error Add failed. [4911] Cannot connect to License Manager I have tried restarting the Call Manager servral times and still same error appears can anyone help ?      
Latest activity: Oct 30, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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