Cisco Bug: CSCtd84378 - OPC MonitorDeadCall Timeouts clears active calls in Agent Inst/Line
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Active call gets cleared due to Monitor Dead Call timeouts Conditions: For the calls lasting over the maximum connected timeout value, OPC clears the call even if the agent line is active on that call.
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Bug Details Include
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