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Cisco Bug: CSCtd84309 - DoubleHeader: db start-up fails when "isProtected" is set on SIP Phone

Last Modified

May 06, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


The main symptom is that after configuring the "isProtected" phone field to true with AXL on SIP phones the database will not restart.  If the database is down, one cannot access the administration GUI.  A "database communication error" will occur.  

The customer environment would be one with a call manager running the Cisco Unified Communication Manager software 7.1(5) unrestricted version.
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