Cisco Bug: CSCtd81966 - DR service run on ASA5520,reboots the ASA
Jan 22, 2010
- Smart Care Service
Known Affected Releases
Symptom: ASA reloads when smartcare appliance tries to take the backup file when the appliance constructed tftp destination filename exceeds the ASA permissible limit of 63 Chars. Conditions: Appliance executes the following commands to take the backup of startup/running configs from ASA copy startup-config tftp Address or name of remote host [abc.xyz.cdf]? [IP_of_Appliance] Destination filename ? NETWORK-BACKUP/[date]/[device_name]-[device-IP]-[TimeStamp]-s-conf.txt copy running-config tftp Source filename [running-config]? running-config Address or name of remote host [abc.xyz.cdf]? [IP_of_Appliance] Destination filename ? NETWORK-BACKUP/[date]/[device_name]-[device-IP]-[TimeStamp]-r-conf.txt If thus constructed path exceeds the max limit support by ASA , then this leads to ASA crash and it reboots.
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