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Cisco Bug: CSCtd81801 - Unified CCE Administration Tools shortcut on Desktop missing

Last Modified

Feb 10, 2017

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
When creating an Administration & Data Server ( or Administration Client),  the Desktop Shortcut for the Unified CCE Administration Tools is not created. 

If there is a pre-existing Desktop shortcut for the  Unified CCE Administration Tools  after deleting the last Administration & Data Server ( or Administration Client) from a machine, 
the Desktop Shortcut for the Unified CCE Administration Tools is not deleted. The shortcut remains. However,  the folder it is pointing to has been correctly deleted. So the shortcut is pointing to a non-existent folder. When the folder was removed, the shortcut should also have been removed. 

Conditions:
Creating and deleting an Administration & Data Server  or Administration Client.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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