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Cisco Bug: CSCtd80575 - Process dumper failed to transfer core file

Last Modified

Jan 12, 2017

Products (1)

  • Cisco 12000 Series Routers

Known Affected Releases


Description (partial)

  Standby PRP3 stuck in IOX-PREP state for 18minutes and get reloaded by sysldr on active PRP3 with "MBI cannot load IOX" reason

  Active PRP3 has cfgmgr-rp process crash.
  The core file for cfgmgr-rp process is not present in any of the hard disks.

  Preimage 4 PRP3s with 3.8.1, configure them to boot from rommon.
  Insert 4 PRP3s in 12816 chassis in slot0, 1, 8 and 9 respectively.
  When all are in rommon, configure PRP3s in slot0 and slot1 to load the image from disk0: (where the image was pre-imaged)
  Reset PRP3 in slot0. Give 20seconds gap and reset PRP3 in slot1.
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