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Cisco Bug: CSCtd75087 - Playback feature on Supervisor Desktop Fails

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

On upgrading to UCCX 7.0(1)SR05 the Playback option in the Supervisor Record Viewer in the Supervisor Desktop fails to playback. The files have a valid size and can be played when converted to .wav files.


Mostly observed on upgrading to SR05 in UCCX 7.0(1) (Needs to be confirmed from which version)
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