Cisco Bug: CSCtd73024 - "# of handled emails is lower than expected"
Apr 01, 2010
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: Agent handled average about 10.1 emails per hour. # of handled emails is lower than expected Conditions: 120 email agents try to process 1440 emails/hr for 24 hours.
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Bug Details Include
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