Cisco Bug: CSCtd72224 - RTA GW support for Reservation Call
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: The Cisco Professional Services for RTA GW does not differentiate Agent State Talking event for Reservation Call as opposed to other calls. Conditions: The Cisco Professional Services for RTA GW is deployed for a Cisco CCE Outbound Dialer deployment.
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Bug Details Include
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