Cisco Bug: CSCtd71890 - Error encountered on Generate Manager / Assistant Report page
Jan 08, 2016
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Description: Error encountered on Generate Manager Report page Conditions: Steps: 1. Create a csv file with around 3000 manager/assistants and upload the file to CUCM. 2. Insert the Manager/Assistant from BAT, using the above csv file. 3. While the insert job is being processed, go to Bulk Admin -> Manager/Assistants -> Generate Manager Reports page 4. After the insert job is completed, go to the Generate Manager Reports page again. Observation: 1. After step# 3, error is seen on the Generate Manager Reports page, as "Error occured during find.java.sql.SQLException: Could not position within a file via an index" 2. After step# 4, error is not observed. Note: 1. This error is observed on the Generate Assistant Reports page also.
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