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Cisco Bug: CSCtd71890 - Error encountered on Generate Manager / Assistant Report page

Last Modified

Jan 08, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1(4.39021.1)

Description (partial)

Symptom:

Description:
Error encountered on Generate Manager Report page

Conditions:

Steps:
1. Create a csv file with around 3000 manager/assistants and upload the file to CUCM.
2. Insert the Manager/Assistant from BAT, using the above csv file.
3. While the insert job is being processed, go to Bulk Admin -> Manager/Assistants -> Generate Manager Reports page
4. After the insert job is completed, go to the Generate Manager Reports page again.

Observation:
1. After step# 3, error is seen on the Generate Manager Reports page, as "Error occured during find.java.sql.SQLException: Could not position within a file via an index"
2. After step# 4, error is not observed.

Note: 
1. This error is observed on the Generate Assistant Reports page also.
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Bug Details Include

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