Guest

Preview Tool

Cisco Bug: CSCtd69103 - Unity Connection Subscriber installation fails for 7.1.3.10000-11 vrsion

Last Modified

Feb 04, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1

Description (partial)

Symptom:
When installing a subscriber in Unity Connection 7.1(3) server, if the server name contains the name of the primary, ie if the name of the subscriber is XXXXF and the primary is XXXX this error will be shown and the install will fail:

shared memory not initialized for INFORMIXSERVER 'ciscounityb'

Also seen, in the  install.log:
 ---------------------------------
DBSERVERNAME 'ciscounityb_<server_name_of_sub>' not in sqlhosts file or sqlhosts file contents are damaged
 ---------------------------------
Conditions:
This defect only effects Unity Connection 7.1(3)
Note: There is another defect CSCsv65196 related to UC 7.0
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.