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Cisco Bug: CSCtd69011 - Invalid message is seen when CAD BE is launched with Standby node URL

Last Modified

May 13, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
Invalid message is seen when Cisco Agent Desktop Browser Edition is launched with Standby node URL

"The Standard bundle doesnot support Cisco Agent Desktop - Browser Edition. You must upgrade to the Enhanced or Premium bundle or use Cisco IP Phone Agent in place of Cisco Agent Desktop - Browser Edition. Contact your Cisco partner for more information."

Conditions:
Just after L2 and switch over process is completed on both the Unified CCX nodes, trying to launch Cisco Agent Desktop - Browser Edition with Standby node CADBE url will throw the above message
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