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Cisco Bug: CSCtd68621 - Error launching Canadian French document page in CER

Last Modified

Jan 12, 2010

Products (1)

  • Cisco Emergency Responder

Known Affected Releases


Description (partial)


Error launching Canadian French document page in CER

CER 7.1, CER 8.0

1. Navigate through Cisco ER Admin Page > System > Cisco ER Group Settings Page.
2. Select Canadian French from Security end user web interface language combo box and click on update settings.
3. Restart Cisco Tomcat and Cisco Emergency Services.
4. Login to Cisco ER user page and check if the contents can be viewed in Canadian French language.

Expected Result:
1. Navigation successful.
2. French language selected successfully.
3. Restart of Tomcat and CER services successful.
4. Contents page displays with French language.

Actual Result:
1. As expected.
2. As expected.
3. As expected.
4.Contents page is displaying with 404 error.

Other Details:
Mail communication attached.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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