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Cisco Bug: CSCtd68146 - PCA: cc'd sender replies to all and is included in the To: field

Last Modified

Jan 27, 2010

Products (1)

  • Cisco Unity Servers

Known Affected Releases

8.0(2.28)

Description (partial)

Symptom: In some instances, a sender will receive a copy of a message to which he/she is replying to all.

Conditions: this bug was found in Unity 8.0 with a UCI link to Connection 8.0.  

Also, in Unity, from PCA
* if YOU are on the TO line of a voice message and select reply-to-all in PCA, then you will NOT appear on the TO line of the reply-to-all message 
* if YOU are on the CC line of a voice message and select reply-to-all in PCA, then you WILL appear on the CC line of the reply-to-all message

The issue with Unity, then, is that YOU will receive a copy of the new voice message YOU are sending if YOU were originally on the CC line. This is not true if YOU were on the TO line. This is Expected Behavior.

In Connection, from PCA
* if YOU are on the TO line of a voice message and select reply-to-all in PCA, then you WILL appear on the TO line of the reply-to-all message 
* if YOU are on the CC line of a voice message and select reply-to-all in PCA, then you WILL appear on the CC line of the reply-to-all message
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