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Cisco Bug: CSCtd66814 - High FCVoIPMonServer CPU usage when monitoring mobile agents.

Last Modified

Aug 08, 2018

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

7.5(3)

Description (partial)

Symptom:

Voice recordings are choppy and the voice monitor server's CPU usage is high.

Conditions:

The voice gateway being monitored is generating a large amount of traffic.
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