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Cisco Bug: CSCtd62576 - Contact field wrong in b2b operating mode - IPCC call flow (OCC/TCC SIP)

Last Modified

May 23, 2010

Products (1)

  • Applications for Cisco Unified Application Environment

Known Affected Releases

9.7(3)

Description (partial)

Symptom:In the newly connected call (re-INVITE to resume call) contains
the contact header of the initial terminating side.
 
 Conditions:In IPCC solution, when a call is initiated from a sip side
then the call connects to an announcing server and up on availability of an
agent the call is redirected to the agent. When the call is being redirected to
agent the contact address is still same as that of the announcing server or
that of the initial call.
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