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Cisco Bug: CSCtd60238 - Checkmark does not show after USB headset plugged to phone

Last Modified

Jul 28, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.0(2)

Description (partial)

Symptom:

Plug USB headset to host phone, the USB  heaset becomes the default accessory but no checkmark displayed.

Conditions:

1) Phone starts up.
2) Open the accessory list through phone UI, in general, analog headset is the default accessory highlighted with a checkmark.
3) Plug the USB headset (Plantronics for example) to host phone, the accessory is highlighted.
4) Checkmark for the analog headset disappear but no checkmark showed for the USB headset.
5) Move the focus away from USB headset, the checkmark for USB headset appears.
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