Preview Tool

Cisco Bug: CSCtd59904 - Phone responses very slowly after unplug/plug or disable lkem

Last Modified

Jan 14, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)


Phone response very slowly


1) Phone starts up with 2 lkems and console connected, powered by POE. Capturing log through SSH.
2) Unplug/plug the 2 lkems several times.
3) Disable the 2nd lkem through CUCM.
4) Phone restarts then starts up. Phone responses very very slowly. It took several minutes for the lines and PLKs on the 1st lkem to show up.
5) After unplug the console from the host phone, the phone recovers and responses normally to the user action.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.