Cisco Bug: CSCtd58984 - Integration wizard will not run without both email and chat licenses
Feb 22, 2014
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: UIconfigwizard does not run successfully if only email or chat licenses are present but not both Conditions: CIM 4.3.1 attempting to integrate with ICM. Install 4.3.1 with only mail licenses or only chat licenses but not both and run the UIconfigwizard. After double-clicking on the UIconfigwizard.bat a command prompt launches. It says "echo off", the cmd window closes, and the integration wizard does not launch. Integration with ICM cannot be completed. Logs indicate error java.lang.Exception: License Policy is not concurrent.
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Bug Details Include
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